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Personal Data

Personal Data Policy

General information about the Personal Data Law

Law No. 6698 on the Protection of Personal Data (hereinafter referred to as KVKK) was accepted on 24 March 2016 and published in the Official Gazette No. 29677 on April 7, 2016. Some of the KVKK entered into force on the date of publication and some of them on October 7, 2016.

Information as a data controller

In accordance with KVKK numbered 6698 and in the capacity of Data Supervisor, your personal data is explained in this page; will be recorded, stored, updated, disclosed / transferred to third parties when permitted by the legislation, classified and processed in the ways listed in the KVKK.

How your personal data can be processed

Pursuant to the KVKK numbered 6698, your personal data shared with our company can be obtained, recorded, stored, changed, rearranged, in short, all kinds of processing carried out on the data, completely or partially, automatically, or non-automatic means provided that it is a part of any data recording system. can be processed by us. Within the scope of KVKK, any transaction performed on data is accepted as "processing of personal data".

Purposes and legal reasons for processing your personal data

The personal data you share,

  • In order to fulfill the requirements of the services we provide to our customers in accordance with the requirements of the contract and technology, and to improve our products and services;      

  • The Regulation on Electronic Commerce Service Providers and Intermediary Service Providers, published in the Official Gazette dated 26.08.2015 and numbered 29457 prepared on the basis of these regulations with the Law on the Regulation of Electronic Commerce No.6563, the Law on the Protection of the Consumer No.6502, OJ dated 27.11.2014 and numbered 29188. In order to record the identity, address and other necessary information in order to identify the information of the transaction owner within the scope of the Distance Contracts Regulation and other relevant legislation;       

  • To arrange all the records and documents that are mandatory in the field of Banking and Electronic Payment, which will be the basis of payment systems, electronic contracts or paper processing; In order to comply with the information storage, reporting and information obligations stipulated by the legislation and other authorities;

  • In order to provide information to public prosecutors, courts and relevant public officials on issues related to public security and legal disputes, upon request and in accordance with the legislation;

It will be processed in accordance with KVKK numbered 6698 and related secondary regulations. Informing about third parties or organizations to which your personal data can be transferred. Persons / organizations to which your personal data you share with our company can be transferred for the purposes stated above; Persons and organizations related to the services offered such as suppliers, cargo companies, are the program partner organizations, domestic / international organizations and other third parties to carry out our activities and / or as Data Processors.

How your personal data is collected

Your personal data,

  • With information such as name, surname, Turkish identity number, address, telephone, business or private e-mail address, through the forms on our company's website and mobile applications; data including preferences on the pages accessed using the username and password, the IP records of the transactions performed, the cookie data collected by the browser and the duration and details of the browsing, in the form of location data;         

  • Through our sales and marketing department employees, branches, suppliers, other sales channels, forms on paper, business cards, digital marketing and call center, verbally, in writing or electronically;    

  • For purposes such as establishing a commercial relationship with our company, applying for a job, making a proposal, business cards, CVs, bids and other means, taken from persons who share their personal data, in a physical or virtual environment, in person or at a distance, verbally or in writing or from the electronic environment;      

  • In addition, data obtained indirectly from different channels, from (micro) websites and social media used for websites, blogs, contests, surveys, games, campaigns and similar purposes, newsletter reading or clicking movements, data provided by public databases, social from profiles and data open to sharing on media platforms; can be processed and collected.

Your personal data obtained before the KVKK takes effect

Your personal data obtained in accordance with the law before the date of 7 April 2016, which is the effective date of KVKK, through membership, electronic message permission, product / service purchase and other means, are also processed and stored in accordance with the terms and conditions set forth in this document.

Transfer of your personal data abroad

To be maintained processed outside of Turkey in the treatment or Turkey, collected by any of the methods listed above personal data are located abroad in accordance with the condition of the scope KVKK and contractual purposes (Personal Data Board by accredited and personal data protection to countries where adequate protection in respect of) services can also be transferred to intermediaries.

Storage and protection of personal data

Your personal data will be kept confidential in the database and systems of our company in accordance with Article 12 of the KVKK; Except for legal obligations and regulations specified in this document, it will not be shared with third parties in any way. Our company is obliged to prevent the systems and databases in which your personal data is stored, the processing of personal data illegally in accordance with Article 12 of the KVKK, to prevent the access of unauthorized persons, and to take software and physical security measures such as access management. If it is learned that personal data is obtained by others illegally, the situation will be immediately reported to the Personal Data Protection Board in accordance with the legal regulation and in writing.

Keeping personal data up-to-date and accurate

In accordance with Article 4 of the KVKK, our company has an obligation to keep your personal data accurate and up to date. In this context, in order for our company to fulfill its obligations arising from the current legislation, our customers are required to share their correct and up-to-date data or update them via the website / mobile application.

Rights of personal data owner in accordance with KVKK numbered 6698

Article 11 of the KVKK numbered 6698 entered into force on October 07, 2016, and in accordance with the relevant article, the rights of the Personal Data Owner after this date are as follows: Personal Data Owner, by applying to our company (data officer);

  1. Learning whether personal data is processed,

  2. If their personal data has been processed, to request information regarding this,

  3. Learning the purpose of processing personal data and whether they are used appropriately for their purpose,

  4. To know the third parties to whom personal data are transferred domestically or abroad,

  5. To request correction of personal data in case of incomplete or incorrect processing,

  6. To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK,

  7. In case of correction, deletion or destruction of personal data, requesting that these transactions be notified to third parties to whom personal data are transferred,

  8. Object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems,

  9. In case of damage due to unlawful processing of personal data, to demand the compensation of the damage,

has the rights.

The Data Responsible Representative to be appointed by our company will be announced in the Data Controllers Registry and on the internet address where this document is located, when the legal infrastructure is provided. Personal Data Owners can direct their questions, opinions or requests to any of the following communication channels:

Email: info@venerasilk.com

Address: ULUS MAHALLESI AHMET ADNAN SAYGUN STREET KELAYNAK SOKAK NO: 26/6 BESIKTAS / ISTANBUL 34340

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